How to allow Pop-Ups for Moodle

We use pop-up windows to create a better user experience. Some internet service providers, browsers, and firewalls (including Internet Explorer, Chrome, Safari, and Firefox) have components that block pop-up windows from opening, which will interfere with many of our online resources. If you're using any pop-up blocking software, simply disable pop-up blocking while using Moodle.

Try holding down the Ctrl key while clicking on an elearning package. This will force the browser to display pop-up windows. If this does not resolve the issue, please try the suggestions below:

Internet Explorer:

1. Click the tools button  
2. Click 'Internet Options'
3. Select the 'Privacy' tab
4. Under the pop-up Blocker section, click 'Settings'
5. Add www.moodle.west-lothian.ac.uk to the allow list
6. Click Close then OK
   
   

Google Chrome:

1. Click the Chrome Menu  
2. Select 'Settings'
3. Click 'Show advanced settings'
4. Under the Privacy section, click 'Content settings' button
5. Under the Pop-ups section, click 'Manage Exceptions
6. Add www.moodle.west-lothian.ac.uk to the allow list
7. Click Done
   
   

Firefox:

1. Click the Firefox button 
2. Click on 'Options'
3. Select the 'Content' tab
4. To the right of 'Block pop-up windows' click 'Exceptions
5. Add www.moodle.west-lothian.ac.uk to the allow list
6. Click Close then OK

If your still experiencing problems, please contact the VLE team at vle@west-lothian.ac.uk