How to allow Pop-Ups for Moodle

We use pop-up windows to create a better user experience. Some internet service providers, browsers, and firewalls (including Internet Explorer, Chrome, Safari, and Firefox) have components that block pop-up windows from opening, which will interfere with many of our online resources. If you're using any pop-up blocking software, simply disable pop-up blocking while using Moodle.

Try holding down the Ctrl key while clicking on an elearning package. This will force the browser to display pop-up windows. If this does not resolve the issue, please try the suggestions below:

Internet Explorer:

  1. Click the tools button  
  2. Click 'Internet Options'
  3. Select the 'Privacy' tab
  4. Under the pop-up Blocker section, click 'Settings'
  5. Add to the allow list
  6. Click Close then OK

Google Chrome:

  1. Click the Chrome Menu  
  2. Select 'Settings'
  3. Click 'Show advanced settings'
  4. Under the Privacy section, click 'Content settings' button
  5. Under the Pop-ups section, click 'Manage Exceptions
  6. Add to the allow list
  7. Click Done


  1. Click the Firefox button 
  2. Click on 'Options'
  3. Select the 'Content' tab
  4. To the right of 'Block pop-up windows' click 'Exceptions
  5. Add to the allow list
  6. Click Close then OK

If your still experiencing problems, please contact the VLE team at

Last modified: Thursday, 17 January 2019, 3:17 PM