• General

    • Logging In and Passwords Explained

      To help you to complete  your college course work and communicate with college staff and class mates you will be given a Microsoft Office 365 account.  This will allow you access to a college email account, Teams, and an Online version of Word, Excel etc.

      A text giving you information about your account will be sent to you before you start college.

      When you login to your Office 365 account for the first time use the following details:

      Username   Student reference number@west-lothian.ac.uk      Eg  20019992@west-lothian.ac.uk.   ( your reference number will always be an 8 digit number which will be on the majority of correspondence you receive from the College.)

      Password  12 digit password.   Before you start college you should receive a text from the college  giving you information about your Office 365 account and a 12 digit password to login into Office 365 for the first time.

      Once you have logged in,  you will be prompted to change your password.   Your new password will also need to be at least 12 digits that includes numbers, upercase and lower case letters and a symbol    EG JingoART2022!  Try to make this something that is relevant to you that you can remember, but do not include any part of your name.


      When you login for the first time you may also be prompted to set security questions for password resets in the future.   It's a good idea to complete this process as it could potentially save you time and hassle in the future. 

      If you are having problems with any of this, please don't worry, staff will always be on hand to help and support. 

      At the start of term,  time will be set aside to explain this whole process to you and you will be given the opportunity to ask any questions you may have plus resolves any problems.



      • Microsoft 365

      • Microsoft Teams

        • Username and Password Page
        • Students Guide to Microsoft Teams URL

          This will help you understand how your virtual classroom works.

        • Microsoft Teams for Students URL

          Free for students

          Get started watching the video to see how you can use Teams for group work.

          • Group work - edit documents real-time in 1 click
          • Chat securely with anyone at your College - just ask for their name not phone number
          • Get job ready skills as you use as Microsoft Teams integrates the entire Office suite into a single hub.


        • Using Microsoft Teams Tutorial in under 10 minutes URL

          What is Microsoft teams? Shows you the basics on how to use it.

        • Switching Off Notifications In MS Teams?

          If you feel like you are getting too many notifications from MS Teams, you can customise these so you only receive messages from Teams you want to hear from.  Once you've done this, you can still go into the channel and read any information, you just won't receive a notification about it.

          How to do this - in Teams, in the group you want to amend notifications from, go to the top right-hand corner and click the ... next to the Meet and information icons.  From there, select Channel Notifications, then choose Customised. You can then choose what notifications you want to receive.


      • Moodle Login and Guide to Use

      • List of Contacts for Assistance

        • Computer login/Office 365 password problems  

          Learning Centre staff can reset passwords and resolve basic I.T. issues.  They will also raise an I.T. request on your behalf if the issue cannot be resolved.  Your lecturer can also contact I.T. for you.

          Moodle Login problems  

          Learning Centre staff can reset password and resolve basic issues. Otherwise contact VLE@west-lothian.ac.uk


      • Awareness Training